The lady refused to do either because they were too "drastic".  Instead she advised to get a little bit more than a trim done, add some layers and if I was still really set on it, come back in the next week or two and
she would do what I asked.  Well that seemed reasonable and I was now on a time crunch so I went with it.  Some time later she spins me around and - my hair is up to my SHOULDERS! She cut off more than six inches of hair.  SIX INCHES.  I had to fight with her to get her to cut my bangs how I like them.  I hate my hair.  It's a like, Cleopatra look.  It makes my fat face look fatter.  I'm going in tomorrow and getting the shorter hair cut since now I don't have the length to pull off the other.  I'm so frusterated and ticked off and angry.  I've struggled with wanting to cut my hair all year, I stuck it out through the summer months - and now it's all gone.  Bye bye!  So depressing.